IP Telephony (PABX)

HiFOCUS Solutions supplies, installs and supports IP telephony systems for businesses across Brunei. An IP PBX is an on-premises telephone system that carries calls over your existing office network, so every desk gains an extension without a separate run of telephone cabling to each position.

This suits organisations that have outgrown a handful of standalone lines — offices, clinics, workshops, retail branches and site offices where staff need to transfer calls, share incoming lines and reach each other by extension number rather than by mobile.

We supply these as complete packages rather than as individual boxes. Each package combines an IP PBX appliance with a set of desk handsets, matched to the number of users you need to cover, so you are quoted one figure for a working system rather than assembling a parts list yourself.

Every package is supplied installed. Our scope covers site survey and network check, mounting and connection of the appliance, configuration of the phone system, provisioning of each handset, dial plan and auto-attendant setup, and a handover session with your staff once the system is live.

After installation you have a local point of contact. HiFOCUS has supported business technology in Brunei since 2011, and telephony is backed the same way as the security and network systems we install — by our own engineers, on the ground here, rather than through an overseas helpdesk.

Systems are quoted individually, because the right configuration depends on how many lines you have, how many users need extensions and what your existing network can carry. Send us your requirements on WhatsApp and we will come back with a written quotation.